Terms & conditions

  • Sessions, Classes and Events are for Entertainment Purposes 

  • All Appointments are conducted only via Zoom and or Skype/Telephone upon request

  • All sessions are private and confidential and your permission is asked on the day to use footage for promotional material which you can refuse. 

  • If after 10min you don't feel a connection has been made to 'Spirit', you feel uncomfortable and or you would like to end the session prematurely for another reason, you are entitled to a 100% refund. 

  • Re-scheduling is conducted by cancelling your appointment (a booking fee is charged if cancelling less than 14 days before the appointment) and you re-book.

  • Nobody is allowed at your reading apart from you unless they have been paid for. Contact us at hello@caelodonnell.com to get a quote on two-person readings. 

  • Video and Mic must be off during online events

  • Admission to online events does not guarantee a reading. 

Cancellations made 14 days or more in advance of the appointment date, will receive a 100% refund. Cancellations made within 14 days will incur a 20% fee. Cancellations made within 7 days will incur a 30% fee. Cancellations made within 24-48 hours will incur a 40% fee. Any Appointment cancelled 12 hours or less or you do not show up it is considered a 'No-Show' which there is no Refund Available. 

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© 2020 Cael O'Donnell